WHAT IS CLIM8?
When you want to achieve outstanding customer service and Customer Relationship Management, CLIM8 is the system that can help you meet your goal. CLIM8 gives users control of all interactions with their client base, with the added benefit of an integrated Document Management System. Since it was launched in 1994, CLIM8 has continued to evolve to meet the changing needs of our varied clients.

EVERYONE WINS WITH CLIM8
The benefits of being totally aware of what everyone else within the same organisation is doing, with any of its clients, are priceless. These benefits are transferred to your clients when they experience your organisation as a professional efficient and coherent unit, which communicates to customers in a knowledgeable and consistent manner.

Our many loyal CLIM8 users span every operation in an organisation, from IT managers to financial directors, team managers, sales and marketing departments, those responsible for quality and audit issues, Chief Executives - and of course those people involved in everyday client service.

CUSTOMER SATISFACTION QUANTIFIED
Each interaction with a client can generate its own proactive action, to establish feedback and manage further interaction. This ensures that every effort is made to follow up the outcome of each interaction - and that client benefits can be quantified. These results can then be analysed to ensure that the quality and range of services offered by your organisation is sufficient - and that customer satisfaction levels are continually improved.